REFUND AND RETURNS POLICY

INTRODUCTION

At PAZZOR, we want you to be fully satisfied with your purchase. If you are not satisfied, we offer a clear and straightforward refund and returns policy. Please review this policy to understand the conditions under which we will accept returns, exchanges, and issue refunds for products purchased from our website, pazzor.site.

RETURN POLICY

  1. Eligibility for Returns
    You may return most items within 30 days of receipt for a full refund or exchange. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.

  2. Non-Returnable Items
    Some products are non-returnable, including items that are perishable, customized, or final sale. These items will be clearly marked as non-returnable on the product page.

  3. Return Process
    To initiate a return, please contact us at info@pazzor.site with your order number and details of the item you wish to return. Our customer support team will provide you with return instructions, including a return authorization number and the return shipping address.

  4. Return Shipping Costs
    Unless the item is defective or an error was made by PAZZOR, customers are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item.

REFUND POLICY

  1. Refund Processing
    Once we receive your returned item and verify its condition, we will process your refund. The refund will be issued to the original payment method used for the purchase.

  2. Partial Refunds
    In some cases, we may issue a partial refund if the item is not returned in its original condition, is damaged, or is missing parts.

  3. Refund Timeframe
    Refunds will typically be processed within 7-10 business days from the date we receive the returned item. Please note that it may take additional time for the refund to appear on your credit card or bank statement.

EXCHANGES

If you would like to exchange an item for a different size, color, or product, you can follow the same return process. Upon receipt of your returned item, we will ship out the exchange at no additional cost, subject to product availability.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, please contact us immediately at info@pazzor.site. We will work with you to resolve the issue, either by sending a replacement or issuing a full refund.

CONTACT US

If you have any questions or need assistance with a return or refund, please contact us at:

LAST REVISED: December 13, 2024